Frequently Asked Questions

WHAT DO YOU EDIT?


We copyedit and proofread all written documents, including books, articles, essays, term papers, dissertations, theses, websites, business correspondence, reports, newsletters, and advertising copy.




WHAT WILL YOU FOCUS ON IN MY DOCUMENT?


We will provide feedback and suggest alternatives on: organization, grammar and syntax, word choice, transitions, thesis development, topic sentences, overall structure and coherence, punctuation, typos and spelling, as well as stylitic concerns.




WHAT DOES YOUR EDITING INCLUDE?


When you choose to use our services, you will receive "full service" editing. What this means is that our editing is all-inclusive. We focus on both "big picture" issues such as structure, organization, and flow, as well as details like punctuation, word choice, and grammar. Several other firms charge extra for these services, offering you first a base line level of editing, and then allowing you to purchase add-on options. We believe in up-front pricing, and avoid extra fees. Know that when you choose to work with us, we will attend to ALL aspects of your document for one flat fee.




WHAT IF I'M NOT HAPPY WITH THE EDITING?


We can proudly and honestly say that, in over 10 years of editing, we have never had a dissatisfied customer. Many of our customers are repeat customers, and we initially began simply by word-of-mouth advertising and referrals. A business that relies on this sort of marketing can't succeed without happy customers. Please see our testimonials to hear from satisfied customers. If, for whatever reason, you are unhappy with the services we provide, we will do whatever it takes to make you happy and rectify the situation. If this requires a second read-through free of charge, we will do that. Your satisfaction is our priority.




CAN YOU EDIT MY TEXT FOR APA OR MLA CITATION STYLES?


Our editors are skilled in all major citation styles, including: APA, MLA, Chicago, Turabian, and Harvard style. In fact, many of them have required these citation styles for the college courses they taught, and are therefore extremely knowledgeable about rules and guidelines.




CAN YOU MAKE LAST-MINUTE CHANGES TO MY DOCUMENT BEFORE I SUBMIT IT?


We are glad to review a few last-minute changes to your document, or look over the final draft after edits have been implemented. If the editor determines that the subsequent review is too extensive and time-consuming, an additional fee may be assessed.




CAN I REQUEST A SPECIFIC EDITOR?


We understand that often clients form a bond with a particular editor, especially over the course of a long project. We will do our best to pair you with the editor of your choice. But know that all of our editors meet minimum qualifications set by the company, and so all are qualified to examine your work. We will never switch editors, however, halfway through your project.




CAN YOU WRITE MY PAPER FOR ME?


Unfortunately, our ethical guidelines prohibit us from "ghost writing," or writing large portions of your text. We will however, provide examples of you might phrase a sentence differently or alternative word choices.




WHAT IS YOUR TURNAROUND TIME LIKE?


Our turnaround time varies, but we aim to start every project within 1-2 business days. If you let us know in advance of your deadline, we will make sure we meet it.




WHAT ARE YOUR PRICES?


Visit our Services page to see our upfront pricing breakdown.




CAN I MAKE PAYMENTS?


For large projects such as dissertations, theses, or manuscripts, we can accept partial payments. Once you have paid for 1/3 to 1/2 of the document, we will return that portion for your review and continue the work.




I'VE SEEN OTHER WEBSITES OFFERING SIMILAR SERVICES FOR LESS MONEY. WHY SHOULDN'T I JUST GO WITH THEM?


Usually, if something seems too good to be true, it usually is. A lot of wesbites that offer suspiciously low pricing actually outsource their editing to people in other countries. And while these editors may speak English, it is often not their first language, so they miss the more nuanced aspects of editing. What is more is that often these editors lack the qualifications and experience to focus on larger writing concerns, and instead just focus on grammar and punctuation--a service that can be obtained through grammar editing software.




HOW DO I KNOW THE INTELLECTUAL PROPERTY OF MY WORK IS PROTECTED?


As part of their experience as college professors, all of our editors have had to undergo rigorous background checks. Our editors are all more than willing to sign a legally binding agreement protecting the contents of your work. We also offer payment through several sites like PayPal, which protect customers against fraud or other questionable business activities. VIEW OUR CONFIDENTIALITY STATEMENT HERE.




DO YOU SERVE LARGE BUSINESSES TOO?


Our founder, Shelby Forbes-Seifert, PhD, has performed copyediting editing for several large companies, including Imperial Sugar, makers of Dixie Crystal sugar. Rescue Edit is also the official editor for the Farmers' Almanac and has been since 2014. We provide competitive pricing for our corporate clients, and appreciate their unique needs.




CAN YOU GIVE ME A FREE EDITING SAMPLE?


We pride ourselves on paying our editors well. After all, happy employees make for good employees who produce quality work. We do not feel it is fair to ask them to work for free. Please see above for questions about client satisfaction and the guarantees we offer you.





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